diff --git a/frontend/src/lib/server/email.ts b/frontend/src/lib/server/email.ts
index 1177a35..95350b9 100644
--- a/frontend/src/lib/server/email.ts
+++ b/frontend/src/lib/server/email.ts
@@ -123,7 +123,36 @@ export async function sendMentionEmail(opts: {
 			<p><strong>${escHtml(authorName)}</strong> mentioned you in your family chat:</p>
 			<blockquote style="margin:1rem 0;padding:0.6rem 1rem;border-left:3px solid #6366f1;background:#f5f5ff;color:#374151;border-radius:6px">${escHtml(message)}</blockquote>
 			<p><a href="${dashboardUrl}">Open your family dashboard</a> to read and reply.</p>
-			<p>Talk soon,<br />The FamDone team</p>
-		`
+					<p>Talk soon,<br />The FamDone team</p>
+				`
+	});
+}
+
+// A child asked to collect a reward — ping the parent(s) with the ask and a
+// link straight to the Claims card on the admin dashboard.
+export async function sendClaimRequestEmail(opts: {
+	to: string;
+	parentName: string;
+	childName: string;
+	rewardName: string;
+	rewardValue: string;
+	dashboardUrl: string;
+}) {
+	const { to, parentName, childName, rewardName, rewardValue, dashboardUrl } = opts;
+
+	await resend.emails.send({
+		from: 'no-reply@walthamstow.xyz',
+		to,
+		subject: `${childName} asked to claim ${rewardName}`,
+		html: `
+					<p>Hi ${escHtml(parentName)},</p>
+					<p><strong>${escHtml(childName)}</strong> asked to collect a reward:</p>
+					<p>
+						<strong>${escHtml(rewardName)}</strong>
+						${rewardValue ? `— ${escHtml(rewardValue)}` : ''}
+					</p>
+					<p><a href="${dashboardUrl}">Open the Claims card on your dashboard</a> to review and issue it.</p>
+					<p>Talk soon,<br />The FamDone team</p>
+				`
 	});
 }
diff --git a/frontend/src/routes/api/members/rewards/[id]/claim/+server.ts b/frontend/src/routes/api/members/rewards/[id]/claim/+server.ts
index d22d6d9..6ecaa05 100644
--- a/frontend/src/routes/api/members/rewards/[id]/claim/+server.ts
+++ b/frontend/src/routes/api/members/rewards/[id]/claim/+server.ts
@@ -1,7 +1,9 @@
 import { json, error } from '@sveltejs/kit';
 import type { RequestEvent } from '@sveltejs/kit';
-import { createPbClient } from '$lib/server/pocketbase';
+import { createPbClient, pbAdmin } from '$lib/server/pocketbase';
 import { createServices } from '$lib/server/services';
+import { sendClaimRequestEmail } from '$lib/server/email';
+import { handleOf } from '@shared/slugify';
 
 export async function POST(event: RequestEvent) {
 	const u = event.locals.user;
@@ -10,8 +12,36 @@ export async function POST(event: RequestEvent) {
 	const id = event.params.id!;
 	try {
 		const s = createServices(pb, { id: u.id, role: u.role });
-		return json(await s.rewards.claim(u.famId, id));
+		const record = await s.rewards.claim(u.famId, id);
+
+		// Tell the parent(s) a claim was requested — best-effort, so a mail
+		// outage can never fail the claim itself.
+		try {
+			const [parents, fam] = await Promise.all([
+				pbAdmin.getList('users', `famId = '${u.famId}' && role = 'parent'`),
+				pbAdmin.getOne('fams', u.famId)
+			]);
+			const label = record?.label || 'a reward';
+			const idx = label.indexOf(' – ');
+			const rewardName = idx === -1 ? label : label.slice(0, idx);
+			const rewardValue = idx === -1 ? '' : label.slice(idx + 3);
+			for (const parent of parents) {
+				if (!parent.email) continue;
+				await sendClaimRequestEmail({
+					to: parent.email,
+					parentName: parent.name || 'there',
+					childName: u.name || 'Someone',
+					rewardName,
+					rewardValue,
+					dashboardUrl: `${event.url.origin}/${fam?.slug || u.famId}/${handleOf(parent.username)}`
+				});
+			}
+		} catch {
+			// Best-effort only — the claim already succeeded.
+		}
+
+		return json(record);
 	} catch (e) {
 		return json({ error: e instanceof Error ? e.message : 'claim failed' }, { status: 400 });
 	}
-}
\ No newline at end of file
+}